COVID-19 UPDATE - 18/08/2021
Dear Valued Customer,
As you may be aware, the New Zealand Government has announced a country-wide level 4 lockdown that commenced at midnight on Wednesday 31 August.
As a result, the main Kiwi Collections production facility based in Auckland will not be operating until Monday 31 August at the earliest. We will provide a further update should there be an extension past the initial 7 days.
We apologize for the inconvenience caused and appreciate your understanding. We hope proceeding orders may resume safely as soon as possible.
In the meantime kindly refer to the important information below regarding our service during this time.
Customer Service & Order Processing
Our Auckland based customer service team will be working from home and available via email as per usual.
Despatch and Freight
Unfortunately at this time, we are unable to make any commitments on delivery timeframes.
We will be unable to despatch any further orders until restrictions are eased.
The Kiwi Collections Team